LOADING HOURS: |
6 am - 2 pm Monday - Friday |
| In order to safely and efficiently serve our customers and reduce wait time at our shipping yards, we ask for your cooperation by adhering to the following guidelines for order pick up. | ||||
| Communication is vital when scheduling trucks. It is important for customers and trucking agencies to contact our shipping departments directly at either Drain or Swisshome to arrange order pick up or assistance with shipping related information. | ||||
| Loading of trucks is based on the order of arrival for scheduled trucks only. Unscheduled trucks will be loaded after a scheduled truck(s), or may get worked in the next available slot, or may be rescheduled for another day. Unscheduled trucks arriving after 2:00 p.m. will be rescheduled for the following workday morning. | ||||
| CUSTOMERS | ||||
| Coordinate the completion date of your order prior to scheduling a truck for pick up. | ||||
| Inform us of the trucking agency name, contact information, the size and weight capacity of the incoming truck, and whether it will be partial or empty. | ||||
| Notify the trucking agency of our job/pick up number. This is critical for ensuring the correct order is picked up and will avoid time consuming tracking down of paperwork. Job numbers are followed by -A for Swisshome and -D for Drain. (Example: 12345-A or 12345-D). | ||||
| Coordinate the completion date of your order prior to scheduling a truck for pick up. | ||||
| TRUCKING AGENCY, TRUCKERS, and/or BROKERS | ||||
| Please provide 48 hour notice of pick up date. | ||||
| Confirm pick up location of order with job/pick number. | ||||
| Provide 2+ hours' notice on the day of pick up and estimated time of arrival. | ||||
| Upon arrival, check in with the shipping department to provide us with your job/pick up number. | ||||
| Swisshome location only: Oregon Department of Transportation requires that trucks in excess of 60 feet have a pilot vehicle for a narrow, curved section of Highway 36 leading into our plant. We will meet and provide you with a pilot vehicle. Please see the following for specific instructions and directions to our plant. | ||||
CONTACT INFORMATION | ||||
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TRUCK DRIVERS -- Drain location only I-5 Southbound to exit 162. Follow highway into Drain, at the first flashing light, turn right. At the second flashing light, turn left. Drive over the bridge and go four blocks. There is a fire station on the right side and then turn right on Applegate Avenue. Drive one block and pull in next to the shipping shack on the left. I-5 Northbound to exit 150. Drive through Yoncalla and into Drain. After the railroad tracks, turn left onto Applegate Avenue. Drive one block and pull in next to the shipping shack on the left. | ||||
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TRUCK DRIVERS -- Swisshome location only Oregon DOT requires trucks in excess of 60 feet to have a pilot vehicle for a narrow, curved section of Highway 36 leading into our plant. We will provide the pilot vehicle. For directions and how to contact us, please see below. Directions from Eugene: (Driving time is approximately 1 hour.) From I-5 take exit 195 W for OR-569 W/ "Randy Pape Beltline". Stay on the Beltline until it ends at a T in the road at Highway 126. Turn Right on to Highway 126. Stay on Highway 126 approximately 40 miles until you arrive in Mapleton. At the flashing yellow light turn Right on to Highway 36. Contact Us per the directions "From Mapleton" below. Directions from Florence: (Driving time is approximately 30 minutes.) From Highway 101 head East on Highway 126. Stay on Highway 126 for approximately 15 miles to Mapleton. At the flashing yellow light continue straight as this becomes Highway 36. Do NOT turn and cross the bridge over the Siuslaw River. Contact Us per the directions "From Mapleton" below. From Mapleton: Call American Laminators at (541) 268-4428. We will meet you with our pilot vehicle 5.3 miles up the road. There is a gravel turnout on the right with a small sign that says "TIDE" at the end of the turnout. Our pilot vehicle uses CB channel 17. | ||||
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| Notes: | ||||
| There are some wide turnouts near a store and restaurant in Mapleton that have been used by truck drivers for overnight parking. | ||||
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There is NOT a fueling station for trucks in Mapleton or near our facility. |
